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Shipping & Pick Up FAQ's

When will my order ship if I place it today?

Orders placed Sunday-Thursday by midnight will be roasted the next morning and shipped that afternoon. Orders placed Friday-Sunday by midnight will roast and ship on Monday.

When will I receive my order?

Orders under 4 pounds will ship via USPS and orders over 5 pounds will ship via UPS. All orders ship from Illinois so, generally, Midwest orders will arrive in 1-2 business days, East Coast orders will arrive in 2-3 days, West Coast orders arrive in 3-4 days.

Can I pick my order up?

Absolutely! Just select 'PICK UP' as your shipping method. We roast M-F and will have your order ready for pick up within 1 business day. We'll email you once it's ready for pick up.

We roast our coffee at our brewery in Warrenville, IL. Our Taphouse is connected to it and you can pick your order up at our host stand 7 days a week between 11am and 9pm. We're sorry but there are no refunds on orders that are not picked up so come on in, grab your order and a great beer while you're at it!

Do you wholesale your coffee?

Yes we do! We're in a number of fine restaurants, cafes and specialty markets in the Chicagoland area.  Drop us a line at info@twobrotherscoffeeroasters.com and we'll be happy to discuss our program with you.

 

 

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Important Pre-Order Info

We are excited to present our PRE-ORDER program. If you order a coffee with PRE-ORDER in its title, your entire order will ship NEXT WEDNESDAY. Every Wednesday morning, we roast our Studio Series coffees to be mailed out the same day. If you order other items with this coffee, your entire order will be held until Wednesday. This assures you receive the freshest roasts possible. If you would like your other items sooner, please place another order. The cut-off time for orders to be roasted is 5 am each Wednesday morning. Thank you!

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